Hard Skills
IntermediateRecruitment and SelectionThe process of sourcing, screening, and interviewing candidates to fill sales, warehouse, and administrative positions within the furniture store.
AdvancedPerformance ManagementSystematically tracking employee performance against sales targets and service standards while providing feedback and coaching.
IntermediateStaff Training and DevelopmentCreating and implementing educational programs for product knowledge, interior design trends, and sales closing techniques.
IntermediateWorkforce SchedulingPlanning and managing employee shifts to ensure optimal showroom coverage and delivery logistical support.