Hard Skills
AdvancedWorkforce Planning and SchedulingThe ability to forecast labor requirements based on hotel occupancy levels and create efficient staff rotations.
IntermediateOccupational Health and Safety (OHS) ComplianceEnsuring staff are trained in and adhere to safety regulations regarding chemical handling, ergonomics, and biohazard protocols.
AdvancedStaff Training and DevelopmentDesigning and delivering technical training for housekeeping techniques, equipment use, and guest service etiquette.
IntermediateLabor Law ComplianceKnowledge of local and national regulations regarding working hours, overtime, and fair labor practices.