Hard Skills
IntermediateEmployee RecruitmentThe process of sourcing, screening, and selecting qualified candidates for retail and animal care positions within the store.
IntermediateStaff Training and DevelopmentDesigning and executing training programs for staff regarding store procedures, product knowledge, and safe animal handling techniques.
IntermediateWorkforce SchedulingPlanning and managing employee shifts to ensure adequate store coverage while optimizing labor costs.
IntermediatePerformance ManagementSystematically evaluating employee work performance against store KPIs and providing constructive feedback for growth.
AdvancedLabor Law ComplianceEnsuring the store adheres to regional employment regulations, including wages, hours, and workplace safety standards.