Hard Skills
IntermediateRecruitment and SelectionThe process of identifying, attracting, interviewing, and hiring skilled sales professionals with expertise in luxury goods and gemology.
AdvancedPerformance ManagementSystematic monitoring and evaluation of staff sales targets, clienteling goals, and individual KPIs to drive productivity.
AdvancedStaff Development and Product TrainingOrganizing and facilitating education for employees regarding gemstones, precious metals, watch mechanics, and luxury sales techniques.
IntermediateLabor Law ComplianceEnsuring adherence to regional employment regulations, including working hours for retail staff, safety standards, and wage laws.