Hard Skills
AdvancedRecruitment and StaffingThe process of identifying, interviewing, and hiring pharmacists and pharmacy technicians to meet operational needs.
AdvancedLabor Law ComplianceEnsuring the pharmacy operates within the legal framework regarding work hours, wage laws, and pharmaceutical safety regulations.
IntermediateWorkforce SchedulingPlanning and organizing staff shifts to ensure adequate coverage for pharmacy operations and peak retail hours.
Soft Skills
ExpertPerformance ManagementSystematically evaluating staff productivity and clinical accuracy while providing constructive feedback and development plans.
AdvancedConflict ResolutionThe ability to mediate and resolve disputes between pharmacy staff or between employees and customers effectively.