Hard Skills
IntermediateRecruitment and SelectionThe process of sourcing, screening, and interviewing candidates to fill store positions such as sales associates and technicians.
AdvancedPerformance ManagementEstablishing goals, monitoring sales metrics, and providing feedback to staff to improve individual and store-wide output.
IntermediateStaff Development and TrainingOrganizing and facilitating training sessions on new electronic products, technology trends, and sales techniques.
IntermediateWorkforce PlanningCreating and managing staff rotas to align with store traffic trends and budgetary constraints.