Hard Skills
IntermediateRecruitment and SelectionIdentifying staffing needs and conducting interviews to hire qualified retail personnel for the concession.
AdvancedPerformance ManagementEstablishing sales targets and providing feedback on employee performance and customer service standards.
IntermediateEmployee Training and CoachingDelivering hands-on training for product knowledge, POS systems, and retail sales techniques.
AdvancedLabor Law ComplianceEnsuring adherence to workplace regulations, including working hours, minimum wage, and safety standards.