Hard Skills
IntermediateRecruitment and SelectionIdentifying staffing needs and conducting interviews to hire qualified retail associates for the shoe store.
AdvancedPerformance ManagementEvaluating employee sales performance against KPIs and providing feedback to improve shoe sales and customer service.
IntermediateWorkforce SchedulingPlanning and organizing staff shifts to ensure adequate coverage during peak retail hours while managing labor costs.
IntermediateOnboarding and TrainingDeveloping and implementing training programs for new hires covering product knowledge, shoe fitting, and POS systems.
AdvancedLabor Law ComplianceEnsuring that store operations follow local regulations regarding working hours, minimum wage, and workplace safety.