Hard Skills
AdvancedRecruitment and StaffingThe process of identifying, interviewing, and hiring qualified retail associates and installation technicians specialized in flooring and window treatments.
AdvancedPerformance ManagementMonitoring staff sales targets for high-ticket items like premium carpets and custom draperies, providing feedback and corrective coaching.
IntermediateTechnical Product TrainingDeveloping and delivering training programs regarding fabric types, flooring durability ratings, and accurate measurement techniques.
IntermediateWorkforce SchedulingManaging complex shifts that balance showroom floor coverage with off-site installation timelines and seasonal demand peaks.
IntermediateOccupational Health and Safety ManagementEnsuring staff are trained in the safe handling of heavy inventory and the proper use of cutting tools and installation equipment.