Hard Skills
IntermediateRecruitment and SelectionThe process of identifying, interviewing, and hiring new baristas and service staff to meet operational needs.
IntermediateLabor Cost OptimizationThe ability to schedule staff shifts efficiently to match peak business hours while minimizing waste.
IntermediateEmployee Onboarding and TrainingDesigning and delivering training programs for new hires regarding coffee preparation, POS systems, and health safety.
IntermediateRegulatory ComplianceEnsuring the establishment follows local labor laws, including minimum wage, break requirements, and safety regulations.