Hard Skills
IntermediateRecruitment and SelectionIdentifying staffing needs and conducting interviews to hire retail associates and support staff.
IntermediatePerformance ManagementMonitoring employee output, providing constructive feedback, and conducting formal performance appraisals.
IntermediateWorkforce SchedulingPlanning and managing staff shifts to ensure optimal coverage during peak retail hours while managing labor costs.
IntermediateTraining and OnboardingInstructing new hires on store policies, product knowledge, and sales techniques.
IntermediateLabor Law ComplianceEnsuring all work practices adhere to local employment regulations regarding working hours, breaks, and workplace safety.