Hard Skills
IntermediateLabor Law ComplianceUnderstanding and applying workplace regulations regarding wages, hours, and employee rights.
IntermediateEmployee OnboardingIntegrating new employees into the office environment and providing them with necessary tools and information.
AdvancedTraining Needs AnalysisIdentifying gaps between actual and required staff performance to determine necessary training interventions.
Soft Skills
IntermediatePerformance ManagementThe systematic process by which managers involve employees in improving organizational effectiveness in the accomplishment of agency mission and goals.
IntermediateConflict ResolutionThe process of facilitating the peaceful ending of conflict and retribution through communication and negotiation.