Hard Skills
IntermediatePersonnel Recruitment and SelectionThe process of identifying, screening, and hiring qualified staff for kitchen and service roles within the cafeteria.
AdvancedEmployee Training and DevelopmentDesigning and delivering instruction on food safety, sanitation, customer service protocols, and POS system usage.
IntermediateWorkforce SchedulingCreating and managing staff rosters to align labor supply with demand patterns while staying within budget.
IntermediateLabor Law ComplianceEnsuring all cafeteria operations adhere to wage and hour laws, overtime regulations, and age-related labor restrictions.
IntermediatePerformance ManagementThe systematic process of evaluating employee work performance and providing constructive feedback or corrective action.