Hard Skills
IntermediateTalent AcquisitionThe process of sourcing, interviewing, and hiring qualified staff for store operations, especially during peak holiday seasons.
IntermediateEmployee Training & OnboardingEducating new hires on store policies, safety protocols, and specific toy product features to ensure quality customer service.
AdvancedWorkforce SchedulingStrategically assigning employee shifts based on peak hours, seasonal trends, and labor budget constraints.
IntermediatePerformance ManagementMonitoring employee sales targets and providing constructive feedback to improve individual and team productivity.
IntermediateLabor Law ComplianceEnsuring store operations adhere to regional employment laws, including minor labor laws, safety standards, and wage requirements.