Hard Skills
AdvancedStrategic Workforce PlanningAligning human capital needs with the long-term operational and financial goals of the hotel facility.
AdvancedLabor Law ComplianceEnsuring the hotel adheres to local and national employment regulations, safety standards, and union contracts.
AdvancedPerformance ManagementImplementing systems to evaluate staff performance, provide feedback, and set goals aligned with hospitality excellence.
IntermediateTalent Acquisition & RecruitmentIdentifying, attracting, and hiring qualified candidates for various hotel departments.
IntermediateEmployee Training & DevelopmentOverseeing the implementation of skill-building programs for staff to improve service delivery and safety.