Hard Skills
ExpertWorkforce Strategic PlanningThe process of analyzing, forecasting, and planning workforce supply and demand, assessing gaps, and determining target talent management interventions.
ExpertLabor Law ComplianceEnsuring all regional operations adhere to local and national employment laws, wage and hour regulations, and safety standards.
Soft Skills
AdvancedPerformance ManagementThe systematic process by which managers involve employees in improving organizational effectiveness in the accomplishment of agency mission and goals.
IntermediateSuccession PlanningA strategy for identifying and developing future leaders within the regional banking network to fill key business roles.
AdvancedConflict ResolutionFacilitating negotiations and solutions between branch managers or staff to address grievances and interpersonal disputes.