Hard Skills
IntermediateRecruitment and OnboardingThe process of sourcing, interviewing, and integrating new staff into the restaurant operations.
IntermediateLabor Law ComplianceEnsuring adherence to employment laws regarding working hours, breaks, and health and safety regulations.
IntermediateWorkforce SchedulingCreating and managing staff rosters to ensure adequate coverage based on volume and labor budgets.
Soft Skills
AdvancedPerformance CoachingProviding real-time feedback and guidance to staff to improve service standards and efficiency.
IntermediateConflict ResolutionMediating disputes between staff members or addressing employee grievances professionally.