Hard Skills
AdvancedWorkforce SchedulingThe process of creating and managing duty rosters and shift assignments for bus drivers and support staff to ensure optimal coverage.
IntermediateLabor Law ComplianceEnsuring that all driver assignments and rest periods adhere to local, state, and federal transport regulations regarding working hours.
ExpertUnion Contract AdministrationInterpreting and applying the terms of collective bargaining agreements to daily crew scheduling and labor practices.
Soft Skills
IntermediateConflict ResolutionAddressing and resolving disputes between crew members regarding shift preferences, route assignments, or interpersonal disagreements.
IntermediatePerformance MonitoringTracking and evaluating driver performance metrics such as punctuality, route adherence, and safety compliance.