Hard Skills
BasicPOS System OperationProficiency in using point-of-sale software and reservation systems to process payments and verify site availability.
BasicCash HandlingThe accurate counting and management of physical currency, including making change and reconciling daily till reports.
BasicSafety and Security Protocol EnforcementMonitoring entry points and verifying guest permits to ensure compliance with park safety regulations.
Soft Skills
IntermediateCustomer ServiceThe ability to provide professional assistance and information to campers while managing arrivals and departures.
IntermediateConflict ResolutionDe-escalating disputes between visitors or addressing complaints regarding site conditions and park rules.