Hard Skills
IntermediatePOS System OperationThe ability to navigate and process transactions using Point of Sale software and hardware.
ProficientCash HandlingThe practice of accurately receiving, counting, and dispensing physical currency and processing electronic payments.
BasicBasic Mathematical AptitudeThe skill of performing fundamental arithmetic calculations quickly and accurately without digital assistance.
IntermediateMenu and Allergen KnowledgeA comprehensive understanding of the restaurant's offerings, ingredients, and potential allergens to guide customers.
BasicHealth and Safety ComplianceAdherence to food safety standards and workplace hygiene protocols to ensure a safe dining environment.
Soft Skills
AdvancedCustomer Service ExcellenceThe ability to provide professional, helpful, and high-quality assistance to customers before, during, and after their requirements are met.
IntermediateConflict ResolutionThe capability to identify and address customer complaints or disputes in a calm and professional manner.