Hard Skills
FoundationalPOS OperationProficiency in using electronic point-of-sale systems to process transactions accurately.
FoundationalCash HandlingThe process of receiving payments, providing change, and managing the cash drawer contents.
IntermediateLoss PreventionIdentifying and preventing theft, fraud, or scanning errors at the point of sale.
Soft Skills
IntermediateCustomer ServiceThe ability to provide professional and friendly assistance to shoppers during the checkout process.
IntermediateConflict ResolutionThe capacity to handle customer complaints or disputes regarding pricing and returns professionally.