Hard Skills
IntermediateStaff Recruitment and SelectionIdentifying, interviewing, and hiring qualified animal care professionals such as groomers, trainers, and kennel attendants.
AdvancedEmployee Training and DevelopmentImplementing training programs focused on animal handling techniques, safety protocols, and customer service standards for pet care staff.
AdvancedWorkplace Health and Safety ManagementEnsuring staff compliance with OSHA standards and animal welfare regulations to prevent injuries and zoonotic disease transmission.
IntermediatePerformance ManagementSetting goals and providing feedback to staff regarding animal care quality, facility maintenance, and administrative tasks.