Hard Skills
IntermediateStaff Recruitment and SelectionThe process of identifying, attracting, and interviewing candidates for roles such as counter staff, cleaners, and pressers.
IntermediateWorkplace Health and Safety ComplianceEnsuring all employees follow safety protocols related to chemical handling, heavy machinery operation, and fire safety.
IntermediatePerformance ManagementSystematically evaluating employee productivity, quality of cleaning, and adherence to customer service protocols.
IntermediateLabor SchedulingPlanning and assigning work shifts to ensure adequate coverage during peak hours while managing labor budgets.
IntermediateEmployee Training and OnboardingDeveloping and implementing training programs for new hires regarding fabric care, point-of-sale systems, and safety.