Hard Skills
IntermediateStaff Recruitment and SelectionThe process of identifying, attracting, and interviewing candidates to ensure the store is staffed with knowledgeable wine experts and service-oriented individuals.
AdvancedRegulatory Labor ComplianceEnsuring the store adheres to local and national labor laws, specifically regarding age requirements for alcohol service and handling.
IntermediateWorkforce SchedulingCreating and managing staff rotas to ensure adequate store coverage during peak hours while optimizing labor costs.
AdvancedEmployee Onboarding and Wine EducationDeveloping and executing training programs that educate new hires on the store's inventory, terroir, and sales techniques.