Hard Skills
IntermediatePOS OperationProficiency in using electronic cash registers, barcode scanners, and payment processing terminals to complete sales.
IntermediateCash HandlingThe ability to accurately count currency, provide correct change, and reconcile daily cash drawers.
IntermediateAge Verification ComplianceStrictly following legal protocols to check identification for restricted sales like tobacco or alcohol.
Soft Skills
IntermediateCustomer ServiceEngaging with patrons in a friendly manner, answering inquiries, and resolving complaints effectively.
BeginnerLoss Prevention AwarenessIdentifying suspicious behavior and following security procedures to minimize shoplifting and internal theft.