Hard Skills
AdvancedWorkforce PlanningAnticipating labor needs and creating schedules based on seasonal floral demand fluctuations.
IntermediateEmployee Training & DevelopmentEducating staff on floral arrangement techniques, botanical care, and specific point-of-sale systems.
IntermediatePerformance ManagementSetting sales targets for staff and conducting regular reviews of their customer service and design efficiency.
IntermediateSeasonal RecruitmentManaging the end-to-end process of sourcing, interviewing, and onboarding temporary workers for peak business cycles.