Hard Skills
AdvancedWorkforce PlanningAnalyzing and forecasting the staffing needs of homemaker services to ensure adequate coverage for government programs.
AdvancedLabor RelationsManaging the relationship between the government agency and employees, often involving unions and collective bargaining agreements.
IntermediatePerformance ManagementEstablishing performance standards for social service staff and conducting regular evaluations.
IntermediateTraining Program DevelopmentDesigning and implementing educational programs for homemakers to ensure compliance with health and safety regulations.
Soft Skills
AdvancedConflict ResolutionNavigating and resolving disputes between staff, clients, or departments within government health services.