Hard Skills
AdvancedLabor Law ComplianceEnsuring all organizational policies and actions adhere to local, state, and federal employment regulations and labor standards.
IntermediateGrievance ManagementThe systematic procedure for receiving, investigating, and resolving formal complaints filed by employees regarding work-related issues.
AdvancedCollective BargainingNegotiation process between an employer and a group of employees usually represented by a union to determine conditions of employment.
Soft Skills
IntermediateConflict ResolutionThe process of facilitating the formal or informal resolution of disputes between employees or between management and staff.
IntermediatePolicy CommunicationThe ability to clearly articulate and explain HR policies and procedures to diverse groups of employees to ensure understanding and adherence.