Hard Skills
ExpertCollective BargainingThe process of negotiating wages and other conditions of employment by an organized body of employees.
AdvancedLabor Law ComplianceEnsuring that all organizational practices adhere to local, state, and federal statutes governing employee relations and union activity.
IntermediateGrievance HandlingThe formal process of addressing and resolving employee complaints or disputes regarding contract violations.
Soft Skills
AdvancedStrategic CommunicationEffectively articulating the organization's or union's position to diverse stakeholders to influence perception and behavior.
AdvancedConflict ResolutionFacilitating a resolution between two or more parties with differing perspectives or interests.