Hard Skills
AdvancedCollective BargainingThe process of negotiation between employers and a group of employees aimed at agreements to regulate working salaries, working conditions, benefits, and other aspects of workers rights.
IntermediateGrievance HandlingThe systematic process of managing and resolving formal complaints raised by employees regarding workplace issues or contract violations.
ExpertLabor Law ComplianceDeep knowledge and application of federal, state, and local laws governing labor unions, unfair labor practices, and worker protections.
Soft Skills
AdvancedMobilization and OrganizingStrategic coordination of workers to take collective action, build membership, and advocate for specific policy changes or contract improvements.
AdvancedConflict ResolutionFacilitating discussions between opposing parties to reach a mutually acceptable agreement and de-escalate workplace tensions.