Hard Skills
ExpertCollective BargainingThe process of negotiating wages, hours, and other conditions of employment between employers and employee representatives.
AdvancedGrievance ManagementThe systematic process of receiving, investigating, and resolving employee complaints as defined by a collective bargaining agreement.
ExpertLabor Law ComplianceThe expert interpretation and application of federal, state, and local statutes governing labor-management relations.
AdvancedArbitration RepresentationPreparing and presenting an organization's case before a neutral third-party arbitrator to resolve labor disputes.
IntermediateContract AdministrationThe ongoing interpretation and implementation of the terms of a collective bargaining agreement in daily operations.