Hard Skills
AdvancedCollective BargainingThe process of negotiating wages, hours, and other conditions of employment between employers and a body of employees represented by a union.
IntermediateGrievance ManagementThe procedure of receiving, investigating, and resolving formal complaints raised by employees regarding their work environment or contract terms.
ExpertLabor Law ComplianceAdhering to federal, state, and local regulations governing the relationship between workers, employers, and trade unions.
AdvancedArbitration RepresentationRepresenting the organization in alternative dispute resolution processes to settle labor disputes outside of court.