Hard Skills
AdvancedCrisis InterventionThe immediate and short-term emergency response to mental, emotional, physical, and behavioral distress in youth.
IntermediateTrauma-Informed CareAn organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.
IntermediateCase ManagementThe coordination of community-based services and the diligent monitoring of client progress through formal documentation.
Soft Skills
AdvancedEmpathy and Relationship BuildingThe ability to establish professional rapport and understand the emotional state of youth to foster a safe environment.
IntermediateConflict ResolutionThe process of facilitating the peaceful ending of a conflict and retribution between youth or family members.