Hard Skills
AdvancedCrisis InterventionImmediate and short-term emergency response to stabilize individuals experiencing a mental health crisis.
IntermediateCase ManagementThe process of coordinating various services and resources to support a client's long-term recovery and well-being.
AdvancedTrauma-Informed CareA treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.
AdvancedPsychosocial AssessmentA systematic evaluation of a person's psychological and social health to determine care needs.
Soft Skills
IntermediateEmpathyThe ability to understand and share the feelings of another person to build therapeutic rapport.
IntermediateConflict ResolutionMethods and processes involved in facilitating the peaceful ending of conflict and retribution.