YOUTH SERVICES WORKER Social and community service workers

Hard Skills

IntermediateCase ManagementThe process of assessment, planning, facilitation, and advocacy for options and services to meet an individual's holistic needs.

AdvancedCrisis InterventionThe provision of immediate, short-term help to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress.

IntermediateTrauma-Informed CareAn organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.

AdvancedLegislative Compliance (Child Welfare)Understanding and adhering to local and federal laws regarding child protection, privacy, and mandatory reporting.

IntermediateProgram EvaluationThe systematic collection of information about the activities, characteristics, and outcomes of programs to make judgments and improve effectiveness.

Soft Skills

ProficientActive ListeningA communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.

IntermediateConflict ResolutionThe ability to help two or more parties find a peaceful solution to a disagreement among themselves.

Mobility Path: High Affinity Match (>60%)

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TRANSITION HOUSE WORKER - SOCIAL SERVICES 71.4% Affinity

✅ Crisis Intervention
✅ Trauma-Informed Care
✅ Case Management
✅ Active Listening
✅ Conflict Resolution