Hard Skills
IntermediateStaff RecruitmentThe process of attracting, screening, and selecting qualified candidates to fill clerk or specialist positions within the record store.
IntermediateEmployee Training and DevelopmentEducating staff on inventory management systems, music history, customer service protocols, and POS operations.
IntermediateWorkforce SchedulingCreating and managing shift rosters to ensure adequate store coverage during peak retail hours and promotional events.
IntermediatePerformance ManagementSetting sales targets, conducting performance reviews, and providing constructive feedback to staff based on their KPIs.
IntermediateRetail Labor Law ComplianceEnsuring the store adheres to regional labor regulations, including wage and hour laws, safety standards, and break requirements.