Hard Skills
IntermediateTechnical Product KnowledgeIn-depth understanding of computer hardware components, operating system functionalities, and software compatibility to assist customers in making informed purchases.
AdvancedConsultative SellingThe ability to identify customer needs through targeted questioning and matching those needs with specific computer configurations or peripheral bundles.
IntermediateVisual MerchandisingArranging technology products and demonstration units according to brand standards to attract customer interest and facilitate hands-on interaction.
BasicPOS and Inventory ManagementOperating retail point-of-sale systems for transactions, processing returns, and using inventory databases to check real-time stock availability.