Hard Skills
IntermediateProduct Knowledge (Computing Systems)In-depth understanding of computer hardware specifications, operating systems, and software compatibility to assist customers in making informed purchases.
AdvancedConsultative SellingThe ability to identify customer needs through questioning and recommending specific technology solutions that meet those requirements.
IntermediateVisual MerchandisingArranging computer displays and promotional signage to maximize product visibility and enhance the retail environment.
BasicPOS System ProficiencyOperating point-of-sale software and hardware to process sales, manage returns, and track inventory levels.
IntermediateBasic Technical TroubleshootingDiagnosing and resolving minor software or hardware issues on floor models or helping customers with simple setup queries.