Hard Skills
IntermediateCrisis InterventionImmediate and short-term emergency response to mental, emotional, physical, and behavioral distress.
IntermediateCase ManagementThe process of coordinating, monitoring, and evaluating the services required to meet a client's health and human service needs.
AdvancedTrauma-Informed CareA framework that involves understanding, recognizing, and responding to the effects of all types of trauma.
IntermediateConflict De-escalationTechniques used to prevent a potentially volatile situation from becoming violent or unmanageable.
IntermediateRisk AssessmentEvaluating potential threats to a client's safety, including domestic violence lethality and self-harm risks.