Hard Skills
AdvancedBusiness Process ModelingThe activity of representing processes of an enterprise so that the current process may be analyzed, improved, and automated.
ExpertRequirements EngineeringThe process of defining, documenting, and maintaining requirements in the engineering design process for systems.
AdvancedGap AnalysisThe process of comparing actual performance with potential or desired performance to identify steps to reach goals.
Soft Skills
IntermediateChange ManagementThe collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.
AdvancedStakeholder ManagementThe process of managing the expectation of anyone that has an interest in a project or will be affected by its deliverables or outputs.