Hard Skills
AdvancedBusiness Process ModelingThe activity of representing processes of an enterprise so that the current process may be analyzed, improved, and automated using notations like BPMN.
IntermediateRequirements ElicitationThe practice of researching and discovering the requirements of a system from users, customers, and other stakeholders.
AdvancedGap AnalysisThe process of comparing actual performance or systems with potential or desired performance or systems to identify missing components.
IntermediateData Analysis and VisualizationInspecting, cleansing, and modeling data with the goal of discovering useful information to support decision-making.
IntermediateUser Acceptance Testing (UAT) CoordinationManaging the final phase of the software testing process where actual users test the software to see if it can handle real-world tasks.
Soft Skills
ExpertStakeholder ManagementThe ability to identify, analyze, and effectively communicate with individuals or groups influenced by system changes.
IntermediateChange ManagementA collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.