Hard Skills
AdvancedBusiness Process AnalysisThe practice of identifying business needs and determining solutions to business problems through systematic mapping and evaluation of workflows.
ExpertRequirements ElicitationThe process of gathering information from stakeholders to understand functional and non-functional system requirements.
IntermediateERP/CRM ConfigurationThe technical setup of enterprise software modules to align with specific business rules and functional requirements.
AdvancedUser Acceptance Testing (UAT) CoordinationManaging the final phase of the software development lifecycle where business users validate the system against requirements.
AdvancedGap AnalysisThe comparison of actual performance or system capabilities with potential or desired performance and capabilities.