Hard Skills
ExpertStrategic Workforce PlanningThe process of analyzing, forecasting, and planning workforce supply and demand to ensure the organization has the right people in place to meet social and community service goals.
AdvancedLabor Relations and Collective BargainingManaging the relationship between the organization and its unionized workforce, including contract negotiation and grievance management.
AdvancedRegulatory HR ComplianceEnsuring that all human resource policies and practices comply with sector-specific labor laws, health standards, and safety regulations.
Soft Skills
AdvancedSuccession PlanningIdentifying and developing internal people with the potential to fill key business leadership positions in the organization.
ExpertChange ManagementThe application of a structured process and set of tools for leading the people side of change to achieve a desired social or organizational outcome.