Hard Skills
ExpertStrategic Workforce PlanningThe process of analyzing and forecasting the talent needs of a health or social service organization to ensure staffing levels meet community demands.
AdvancedLabor Relations and Collective BargainingManaging the relationship between the organization and labor unions, including the negotiation and administration of collective agreements.
AdvancedPerformance Management System DesignDeveloping and implementing frameworks for evaluating employee efficiency and clinical/educational outcomes.
Soft Skills
ExpertOrganizational Change ManagementThe ability to lead staff through structural or cultural shifts within education or membership organizations while maintaining morale.
AdvancedSuccession PlanningIdentifying and developing internal talent to fill key leadership and critical clinical roles in the future.