Hard Skills
IntermediateCase ManagementThe process of assessing, planning, implementing, and monitoring options and services to meet an individual's social service needs.
AdvancedCrisis InterventionThe ability to provide immediate, short-term assistance to individuals experiencing an emotional, mental, physical, or behavioral distress.
IntermediateLegislative ComplianceKnowledge of local, state, and federal laws governing social services, including privacy acts and child protection protocols.