Hard Skills
AdvancedCase ManagementThe process of assessment, planning, facilitation, and advocacy for options and services to meet an individual's holistic needs.
ExpertRisk Assessment and ManagementIdentifying, evaluating, and creating strategies to mitigate potential harm to clients or the public within a social work context.
AdvancedCrisis InterventionMethods used to offer immediate, short-term help to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress.
IntermediateLegislative KnowledgeUnderstanding and applying local and national laws regarding child protection, mental health, and social care.
IntermediateClinical DocumentationMaintaining accurate, objective, and timely records of client interactions, progress notes, and treatment plans.
Soft Skills
IntermediateActive Listening and EmpathyThe ability to focus entirely on a speaker, understand their message, and demonstrate compassion to build rapport.
AdvancedMulti-disciplinary CollaborationWorking effectively with professionals from other sectors, such as healthcare, education, and law enforcement.