Hard Skills
AdvancedWorkforce SchedulingThe process of creating and managing shift rosters for subway and streetcar operators to ensure full coverage and compliance with labor regulations.
ExpertSafety Regulatory ComplianceEnsuring all transit operations and staff behavior adhere to municipal, state, and federal transportation safety laws.
IntermediatePerformance MonitoringSystematically tracking and evaluating the punctuality, safety records, and technical proficiency of transit operators.
AdvancedEmergency Response CoordinationLeading the execution of emergency protocols during mechanical failures, medical emergencies, or security threats.