Hard Skills
AdvancedTraining Needs Analysis (TNA)The systematic process of identifying the gap between current employee capabilities and the skills required to meet organizational objectives.
IntermediateInstructional DesignThe practice of creating instructional experiences and materials that facilitate the acquisition of knowledge and skills efficiently.
IntermediateLearning Management System (LMS) AdministrationManaging the technical infrastructure used to deliver, track, and report on educational courses and training programs.
AdvancedTraining Evaluation and ROI AnalysisMeasuring the impact of training programs using frameworks like the Kirkpatrick Model to determine effectiveness and financial return.
Soft Skills
AdvancedGroup FacilitationThe ability to guide a group through a learning process or discussion to achieve specific objectives while maintaining engagement.
IntermediateStakeholder ManagementThe ability to engage with and influence managers and department heads to align training initiatives with business unit goals.