Hard Skills
AdvancedTraining Needs Analysis (TNA)The systematic process of identifying the gap between current employee performance and the required organizational standards to determine training requirements.
AdvancedInstructional DesignThe creation of learning experiences and materials in a manner that results in the efficient acquisition and application of knowledge and skills.
IntermediateLMS AdministrationThe management and optimization of Learning Management Systems to deliver, track, and report on employee training activities.
ExpertTraining Evaluation and ROI AnalysisThe application of models like Kirkpatrick’s Levels of Evaluation to measure the effectiveness and financial impact of training programs.
IntermediateBudget ManagementPlanning and overseeing the financial resources allocated to the training and development department.