Hard Skills
IntermediateCase ManagementThe process of identifying, coordinating, and monitoring services for clients to achieve specific health and social outcomes.
AdvancedCrisis InterventionA set of techniques used to offer immediate, short-term help to individuals who are experiencing an event that produces emotional, mental, physical, and behavioral distress.
IntermediateHarm ReductionKnowledge and application of strategies designed to reduce the negative consequences of drug use and other high-risk behaviors without requiring abstinence.
IntermediateDocumentation and ReportingThe ability to accurately record client interactions, progress notes, and incident reports in accordance with privacy laws and agency standards.